At H&M we are happy to refund or exchange any unsuitable garments within 30 days with a valid receipt in all H&M stores in China. Provided all garments are in resalable condition with price tags intact. We regret for reasons of hygiene we are unable to refund or exchange accessories, underwear bottom or swimwear. Shanghai Nanjing […]
Must Read Your notebook/tablet is plugged into an AC power supply (wall outlet)to activate the battery before you turn it on for the first time. The first-time startup and setup for your operating system may take up to 30 minutes. Please be patient during this process to ensure that your notebook/tablet functions normally. Do not […]
The easiest way to return an online item is by taking it with the receipt to a ZARA store. If you prefer a home pick-up service, please follow these steps: (1) TICK RECEIPT Tick the items you wish to return on the receipt we sent with your order. (2) PACKING Pack the items into their […]