Refund and Exchange Policy

EXCHANGE AND REFUND 1. A refund or exchange can be made within 15 days of purchase at Customer Service Counter. Customers must present the original invoice, receipt and the product with its packaging and all of its parts intact. 2. The following items are not subject to refund or exchange: cigarettes, liquid, milk powder, cookware, […]

Non-Conformity flow chart

1. A-Lab: Nonconform sample 2. Quality Department: 1) Nonconformity information 2) Internal Investigation 3) Withdrawl notice to SM, DM, RP, CCU H: sms, E-mail 3.  Stores: Store withdraw productsH+2 4.  Stores: Isolate products in storage ( withdrawal area)

How To Purchase Kitchen Knife

1. Confirm that whether you take your ID or Passport. Please you confirm your ID or Passport is available if you want to buy knife. 2. Paid for your purchase with knife dommy at Check-outs You can take knife dommy according to the number of knife sample that you need, and then paid for it […]


MANNINGS EXTRA STAMP OFFER Double Bonus Customers can earn double stamps for net spending of $60 or above on personal care products or $150 or above on skincare products Purchase designated products and quantity to get an extra stamp Personal care products include Haircare, Oral Care, Bath, Feminine Sanitary Protection, Deodorant, Shaving and Hair Removal […]

Mannings Stamp Offer

Mannings Stamp Offer 1. From now until 21 May 2015, customers can receive 1 stamp for every net spending of $60. With required stamps together with specified redemption price, customers can redeem 1 item of Staub Ceramic Collections or Christy Towel Sets. Mann Card members can redeem 1 item of Staub Mini Cocottes Sets (Heart […]